Basic Rights processes orders based on the time they are received. Orders will be processed within 2-3 business days upon receiving the order and according to their availability. Expedited orders must be placed prior to 5:00 PM EST for next day shipping
We deliver to all international countries except North Korea, Syria, Iran, Cuba, Sudan, Belarus, Myanmar/Burma, and Lebanon.
For international deliveries, we ship all items on a Delivery Duty Unpaid basis. This means that the shipping fees do not cover the cost of customs, duties or taxes. Once your order has shipped, the courier will bill you directly to pay for all import duties, customs and local sales taxes levied by the country we, Basic Rights, are shipping to.
Please ensure the correct shipping address is entered as we are not liable for any lost or stolen packages after it leaves our facilities. Basic Rights cannot alter any deliveries once the label has been created.
We do not deliver to P.O. boxes.
ALL INTERNATIONAL SALES ARE FINAL
Shipping Charges & Delivery Timelines
USPS - Expedited Shipping
|Calculated based on weight|
|US||USPS - Standard Ground
(up to 5 - 7 business days)
Free on orders over $100
Flat $5.99 on orders under $100
(Shipping times vary)
Returns & Exchanges
To return an item, please complete the Returns & Exchanges Form included in your order. If you have misplaced the Returns & Exchanges Form or did not receive one in your order, please email email@example.com to request an electronic copy. We cannot process your return unless we receive a complete Returns & Exchanges form.
We are only able to process exchanges for the same item in a different size or color. If you would like to make an exchange for a different item, please return the original item for a full refund and place a new order.
Returns and exchanges are accepted up to 20 days of purchase date and will be processed within 5 business days. All items must be returned in the original condition that they were received -- unworn, unwashed, not altered and with all original tags attached. Your refund will be processed to the original form of payment. In the case that your item/s are unavailable for exchange, you will receive a refund to the original form of payment.
Please allow up to two billing cycles for your credit to reflect onto your account.
Please note, return shipping is at your expense; however, we will ship you exchanged item/s free of charge once your package is received. Any goods that are not returned in the original condition will be returned to you at your expense.
Please mail all returns and exchanges to:
3400 Welborn St. #121
Dallas, TX 75219
ALL ITEMS DISCOUNTED OVER 50% ARE FINAL SALE