To start the return process for your order, please enter your email address or phone number and the order number below.
*ALL SALE ITEMS ARE NON-RETURNABLE*
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
We are unable to offer any exchanges at this moment in time.
What items are returnable?
You can return your items within 14 days of receipt of your shipment. This applies to orders made from the 12th of January onwards.
- They must be in original condition
- For clothing, unwashed and unworn
- In the original packaging
- ALL SALE ITEMS ARE NON-RETURNABLE
Free gifts are not returnable!
Are there any charges for return?
- Returns for the UK are free.
- For international customers, reutrns are at customer discretion and details will be provided upon request.
- Original shipping charges are non-refundable
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.